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FULL LETTER FROM RAY HERON AGE 90           

Please see insert from this letter below.          

                                                                                                                                 

"I wanted to let you know how very appreciative I am to you and Lily for the dental services I received while in your care. After several visits of gentle and professional screenings, you discovered my dental needs and did a marvelous job of repairing them to my satisfaction. You have an excellent and pleasant staff. Looking forward to my next check up. Go Bucks!!"
RAY H.
"I can hardly believe that I let my jaw pain get as bad as it did. Over the course of a year it went from bad to worse. I expressed my discomfort on several occassions to my former dentist and she told me that it was just stress and that I should visit a massage therapist or start taking yoga to relax. My quality of life plummeted. In the beginning it was just headaches in the middle of the day and then it started happening at night too. Sometimes the pain was so bad it brought me to tears.

A friend of the family recommneded that I see Dr. Barb McClatchie. My first visit exceeded my expectations. After using a model to show me what was happening to my jaw, Dr. McClatchie got to work. She made some adjustmets to my bite guard and scheduled an appointment for the following week. I TRUSTED DR. MCCLATCHIE AND I KNEW SHE WOULD NEVER LET ME FEEL THIS BAD AGAIN.

Dr. McClatchie and her team were by my side during the entire journey. Most people think that going to the dentist that often would be unbearable, but it was a welcome part of my week. I truley enjoyed my quality time with Dr. M and Lily.

Now more than a year has passed and I am still pain free. Dr. McClatchie is now my family's dentist. One day she will be the dentist for my children. I am truley thankful for the time she and her staff spent caring for me and caring about me."
EMILY FRAZEE
"My family and I are very fortunate to have you and your dental staff taking care of our dental needs. You don't advertise accepting young children, but my three year old grand-daughter was in your office recently and had a wonderful experience. You and your staff are super wonderful people and care a lot about your patients.

When I come to your office I always feel like you are my extended family. Mary Jo Sharick has cleaned our teeth for several years and she is always there to advise me in a gentle way to get back on track when I slack off on my flossing.

Please tell Mary Jo, Lily and the rest of your wonderful staff for me that they are very special people. You make a great team."
JIM P.
"It is my pleasure to recommend Dr. Barbara McClatchie as your personal and family dentist. Dr. McClatchie and her competent staff provide a full range of affordable dental services in a warm, friendly, and caring environment. She is especially sensitive to the needs of seniors as she explains options among preventive, necessary, and future examinations and treatments. If you are looking for a dentist who listens to your concerns and offers high-quality professional services, you would find that person in Dr. McClatchie."
Timothy H.
"I appreciate not onlywhat you did but the caring way you did it. Thank you Dr. McClatchie and staff. You are very caring and talented people."
Jeanne J.
"Dr. McClatchie, my new smile is fantastic. You and your staff are wonderful. Thanks for the great job done."
Rob's Mom
(Sharon)
WOW! What a nice surprise. I couldn't imagine who would be sending me flowers! They are absolutley lovely and smell glorious. The new teeth are pretty great too. You and Liy did a very nice job. You can count on me for a stellar recommendation to anyone considering this sort of procedure.
Vicki McDonald
(Veneer Esthetics)
Thank you Dr. McClatchie and Staff. You are very caring and wonderful people.

Sincerely,
Jeanne J.
The world's a whole lot better place because of people like you and your staff.
Thank you for your flowers, they made a beautiful center piece on my table.
Sincerely,
Mary
"Precision" and "Compassion" are two adjectives you chose in your "Welcome Wagon" letter which only begins to describe your practice. The ambience of your office is very inviting and relaxing; very atypical of the usual, sterile office setting you find in most dental offices. More importantly the care I received was stellar! You and every member of your staff were genuine, detail oriented and attentive tp providing top notch service. It is obvious that you and your staff share in a philosophy that is unprecedented in my opinion. As a business owner myself, I appreciate and understand how crucial client satisfaction is. Kudos to you and your staff for providing such excellence."
John S.
During my routine dental exam, Dr. McClatchie discovered an abscess creating a periodontal pocket. Being that I was leaving for an extended vacation within weeks, Dr. McClatchie referred me to the gum specialist for immediate surgery and bone grafting. It was then decided what was the best approach to save my tooth. Though there were no guarantees, I went with Dr. McClatchie’s recommendation and have had no problems since.

It was not just the success of the procedure; it was her caring nature, the analysis, as well as her frequent explanations of treatment options that was needed for me to make an informed decision. After having all the information, I was confident that the procedure selected was the best possible one for my situation. I recommend Dr. McClatchie highly for any and all dental procedures. I am an engineer and I feel she really knows her business.
A. Krystofik